Terms & Conditions
By using stephaniemason.com.au you agree to these terms and conditions. Please read them carefully.
This site is provided as a service to our customers. Please review the following basic rules that govern the use of our site (the "Agreement"). Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Since Stephanie Mason may revise this agreement at any time, you should visit this page periodically to review the terms of your use. We reserve the right to update or modify these terms and conditions at any time without prior notice.
Stephanie Mason reserves the right to refuse service, remove or edit content at its sole discretion.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that are part of this site (the "Contents") are copyright protected works, trademarks, trade dress and / or other intellectual or proprietary property owned, controlled or licensed by Stephanie Mason, one of its affiliates or by third parties who have licensed their materials to Stephanie Mason are protected by Australian and international copyright laws.
This site and all of its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only.
You may not use the materials displayed on this site to resell our products to any person(s) through any personal, commercial or auction website (e.g. eBay or Amazon).
No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the site.
These terms are effective until terminated by Stephanie Mason at its sole discretion. Stephanie Mason may terminate these terms without notice and at any time. In the event of termination, you are no longer authorized to access this website, and the restrictions imposed on you with respect to the content, and the disclaimers, indemnities, and limitations of liabilities set forth in these terms shall survive termination.
Stephanie Mason shall also have the right without notice, and at any time, to terminate this website or any portion thereof, or any products or services offered through the Stephanie Mason website, or to terminate any individual's right to access or use the Stephanie Mason website without any liability to you.
You agree to comply with all applicable Australian and international laws, statutes, ordinances, and regulations regarding your use of the Stephanie Mason site and your purchase of the items on this website.
The conditions are governed by and to be construed in accordance with the laws of Queensland, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia. In the event that any provision of these conditions is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of these conditions will remain in full force and effect.
All prices displayed on the Stephanie Mason website are quoted in Australian dollars (AU). Stephanie Mason reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on its website without incurring any obligation to you. Products displayed on this site are available while supplies last. Descriptions of or references to, products or services on this website do not imply endorsement of that product or service or constitute a warranty, by Stephanie Mason. The receipt by you of an order confirmation does not constitute Stephanie Mason acceptance of an order. Prior to Stephanie Mason acceptance of an order, verification of submitted information and your identity may be required. The company reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Stephanie Mason. Stephanie Mason reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification.
In the event that a product or service is listed at an incorrect price due to pricing information or typographical error, Stephanie Mason shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is cancelled, Stephanie Mason shall promptly issue a credit to your account in the amount of the incorrect price, or provide you with a refund at your election.
Orders paid by credit card or PayPal are refunded directly back to the card or account used for the payment. Refunds made to credit cards or PayPal are generally processed within 1-2 business days.
If you do post content or submit material to us, and unless we indicate otherwise, you grant Stephanie Mason a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. This may be in the form of, but not limited to, leaving a product review, a social media post, testimonial or posting a letter.
You grant Stephanie Mason the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is true and accurate and contains opinions that are your own; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Stephanie Mason for all claims resulting from content you supply. If you no longer wish your content to be used by Stephanie Mason contact us and we will consider and reply to your request in a timely manner.
Stephanie Mason has the right but not the obligation to monitor and edit or remove any activity or content. Stephanie Mason takes no responsibility and assumes no liability for any content posted by you or any third party.
Links to other Internet sites operated by third parties, including Stephanie Mason suppliers, vendors or joint promoters, do not constitute sponsorship, endorsement, or approval by Stephanie Mason of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by Stephanie Mason and it is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.
You agree to indemnify and keep indemnified Stephanie Mason, its affiliated companies and their officers, employees, agents and contractors (“those indemnified”) in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which those indemnified may suffer or incur as a direct or indirect result of your wilful or negligent act or omission with respect to the your use of this website (or any part of it) or the violation of these conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity.
The Australian Consumer Law protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects and do what they are meant to do. These rights, which the Law says automatically apply whenever goods are supplied to a consumer, are called ‘Consumer Guarantees’. Click to view the Australian Consumer Law website.
Under the Law, these Consumer Guarantees cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure.
Consumer Guarantees have no set time limit but generally, last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.
Privacy Policy
Please review our Privacy Policy, which also governs your use of stephaniemason.com.au, to understand how we handle your personal details. Your privacy is important to us which is why we are committed to upholding the Australian Privacy Principles contained in Schedule 1 of the Privacy Act 1988 (Cth.). We value our customers and Stephanie Mason understands the importance of the confidential handling of your personal information. The information you provide to us will be handled securely and sensitively with the utmost regard for your privacy.
This website is owned and operated by Stephanie Mason.
For requests, complaints or inquiries contact Stephanie Mason
Email: stephanie@stephaniemason.com.au
The types of personal information we may collect include your name, contact details, telephone number, email address, gender, birth date, shopping preferences and credit card details when you knowingly provide us with this information, such as when you place an order with us via one of our catalogues, online, or enter one of our promotions.
We also store records of your communications and interactions with us, details / history of preferences, interests and behaviour relating to transactions, products, services, and activity with our digital services.
We also collect personal information from you when you connect with any of our social media profiles, including our LinkedIn and Instagram page. This information enables us to run relevant advertising to you using these platforms. Information collected via social media will be handled in accordance with this Privacy Policy, as well as the privacy policies of the relevant social media platforms (to the extent to which they apply to how your information is treated by us).
We may also receive information about you from third parties where you have previously provided consent to that third party to provide your information to other companies, or that third party is a friend of yours that has recommended you to us, and your relationship with that person implies your consent for them to provide such details to us, or you have expressly consented to the same.
We use your personal information to provide, administer, personalize, and improve Stephanie Mason products and services. We may disclose this information to our suppliers, contractors, or agents for the purpose for which it was submitted, usually in the providing of goods and services that you have ordered and / or requested. We may also send you offers or information on goods or services that we consider will be of interest to you. We may also allow that information to be used by third parties.
If your personal information is collected in connection with a joint promoter, we may use this information with that joint promoter for marketing and research purposes. We may also use your information if we are required or authorized by law to disclose the information.
We may provide marketing communications and targeted advertising to you on an ongoing basis by telephone, electronic messages (for example, email), posted mail, SMS, through our digital services, and by other means. These communications may relate to the products and services we provide, and other products which may be of interest to you.
Where you provide us with personal information about someone else you must have their consent to provide their personal information to us based on this Privacy Policy.
We will not collect use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian privacy laws.
We will take all reasonable steps to ensure that the data we collect from you and the information we use is accurate and up to date and stored in a secure environment and accessed only by authorized persons. We will also limit the collection and use of consumer information to the minimum we require in order for us to carry out our business and provide you with the level of service you deserve.
We may share your information with overseas entities. However, we will only do so with entities that have agreed to uphold this Privacy Policy and to be bound by the Australian Privacy Principles contained in Schedule 1 of the Privacy Act 1988 (Cth).
Stephanie Mason may exchange your personal information with service providers engaged to assist with services including data processing, data analysis, information broking, online computing, printing, contact centre, legal, accounting, business consulting, marketing, research, auditing, archival, delivery, security, investigation, and mailing services, and in the provision of Stephanie Mason products and services.
We take steps to ensure that all our service providers agree to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed.
We value the privacy and security of your online purchases and personal information and use the latest SSL encryption protocols. All transfer of personal transactional information that you input on our website is encrypted and processed securely using SSL certificates.
We will take all reasonable steps to ensure that every transaction you make on our website will be secure. Our partner gateways which process credit card payments are the safest available and all credit card details are encrypted when used by our payment gateways. Stephanie Mason uses one secure payment gateway. PayPal. PayPal does not send us your credit card or account details.
The Stephanie Mason website uses “cookies”. A cookie is a piece of information which allows a web server to identify and interact more effectively with your device. The cookie assists us in maintaining the continuity of your browsing session (e.g. to maintain a shopping cart) and remembering your details and preferences when you return. Other technologies that may be used with Stephanie Mason include web beacons (which may operate in conjunction with cookies) and JavaScript. Some of these cookies and other technologies are consistent across other Stephanie Mason websites, allowing us and these other websites to understand you better and provide a more consistent experience across these services. You can configure your web browser to reject and delete cookies and block JavaScript, but you may find parts of the Stephanie Mason website have limited functionality.
Our systems record a variety of information in relation to interactions with our online services. This can include information about software versions used, device types, device identifiers (like IP address), location data (where available and not disabled by the user), dates, times, metadata, referring website, data entered, and user activity such as links clicked.
In some cases, third parties may use cookies and other technologies, such as those described above, as part of Stephanie Mason digital services. These technologies may be used in connection with activities like surveys, online behavioural advertising, website analytics, and email campaign management. The services we may use from time to time include Google Analytics, Google Adwords Network. You can find more details in the individual privacy policies of those services, including information on how to opt-out of certain functions (e.g. Google’s Ads Preferences Manager). You may need to opt out separately from each service.
The website youronlinechoices.com.au also allows you to opt-out of some online behavioural advertising and provides further information about how online behavioural advertising works. You can contact us to request further details on the services we use. Many of these services operate without collecting or using any personal information.
Some information we collect in relation to Stephanie Mason is not related to an individual. In many cases, the information relates only to a device or is of an aggregated or statistical nature, and we will have no way of knowing the identity of the user. In other cases, we may associate information about your use of Stephanie Mason over time with your personal information, for example, when on any occasion you have logged in, followed a link sent
to you by email, or we have otherwise been able to identify you.
We may also collect personal information when you submit content on our social media pages. By submitting content, you agree we may use this content including your name and any other personal information submitted by you, either temporarily or permanently, for testimonial, marketing or other purposes in any media without any compensation to you.
Our online services may contain links to other sites. We are not responsible for the privacy practices or policies of those sites and recommend that you review their privacy policies.
Our site uses technologies of third-party partners to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the [products and/or services] that are likely to be of more interest to you. Specifically, these partners collect information about your activity on our site(s) to enable us to:
- Measure and analyse traffic and browsing activity on our site(s).
- Show advertisements for our products and/or services to you on third-party sites.
- Measure and analyse the performance of our advertising campaigns.
We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with our advertising partners. This allows our partners to recognize and deliver you ads across devices and browsers. To read more about the technologies used by our partner and their cross device capabilities.
Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising:
- The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
- The EDAA’s opt-out platform: http://www.youronlinechoices.com/
- The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN